Job Description

Fraud Analyst

Title: Fraud Analyst

Department(s): BSA Department / Manassas

Reports to: VP Director / BSA & Fraud

About Us:

Since opening our doors in 2007, FVCbank has incorporated a vision of creating a positive and empowering work environment for our employees. Our continuous efforts in supporting our employees to be successful is one of our most important responsibilities. We believe that in order to provide exceptional service to our customers and the community, our employees must be a priority. If you want to join a company that is dedicated to helping you be successful and grow in your career, then join us at FVCbank.

Job summary:

As a Fraud Analyst, you serve as a primary point of contact and subject matter expert in identifying, investigating, and mitigating financial crime risks. You will protect the bank and our customers by leading complex fraud investigations, providing guidance on high-risk activity, and ensuring adherence to regulatory requirements and internal controls. This role requires advanced analytical skills, sound judgment, effective written and verbal communication, and the ability to operate independently in a demanding environment.

Summary of essential job functions:

• Fraud Mitigation: Monitor, investigate, and resolve complex fraud alerts across all banking channels, including checks, ACH, deposit accounts, debit cards, wires, and Zelle. Review periodic reports to detect suspicious activity.
• Risk Management: Assess, track, and escalate high-risk activity promptly. Lead in-depth investigations into suspicious activity and provide feedback to management.
• Investigations: Conduct specialized investigations with a focus on new online accounts, digital onboarding, and application fraud.
• Communication & Escalation: Serve as a primary point of contact for fraud-related matters. Provide guidance to branch staff and internal partners, and assist the Director of BSA and Fraud with escalations to legal, regulatory, or law enforcement agencies. Coordinate with management to approve or deny claims and manage account closures.
• Collaboration: Partner cross-functionally with other business units to resolve fraud issues and minimize customer impact. Individual will be cross-trained in other areas of the BSA Department.
• Reporting: Prepare regulatory, monthly, quarterly, and annual fraud activity reports, identifying trends, losses, and control gaps.
• Compliance & Development: Ensure ongoing compliance with bank policies and federal regulations (e.g., BSA, USA Patriot Act, OFAC). Participate in and assist with fraud awareness training for staff and customers.

Qualifications and Requirements:

• Bachelor's degree in a related field or equivalent experience.
• 2+ years of experience in bank fraud detection or financial investigations.
• Certified Fraud Examiner (CFE) and/or Certified Anti-Money Laundering Specialist (CAMS) designation preferred (or willingness to obtain within 12 months).
• Strong familiarity with online banking products, services, and applicable regulations.
• Excellent organizational, analytical, and communication skills.
• Ability to work independently and handle sensitive information with discretion.

Essential Functions:

• Ability to sit, stand, kneel and bend for extended periods of time
• Must be able to operate a computer keyboard, mouse, and other computer components
• Ability to converse and exchange information with customers and all levels of staff within the organization
• Ability to observe, perceive, and identify data
• Ability to travel via air, rail, automobile, and/or bus

Disclaimer

The position for which you are applying is one that would have access to cash, financial instruments, financial transactions, or confidential customer financial information. The Bank has determined that personal financial responsibility is substantially related to preventing misuse or misappropriation of financial instruments or information which is an essential function of the position for which you are applying. A consumer report (including a credit report) and additional background reports are requested of all applicants on that basis.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

We are an Affirmative Action/EEO Employer. We do not discriminate on the basis of race, color, religion, national origin, physical or mental disability, protected veteran status, sex, gender identity, sexual orientation or any other characteristic protected by federal, state or local law.

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