Job Description

Position Summary
KAG Logistics is seeking a driven, results-oriented Cradle-to-Grave Logistics Broker to manage the full lifecycle of freight transactions-from prospecting and onboarding shippers to carrier sourcing, rate negotiation, dispatch, and final delivery. This role is responsible for building a book of business, maintaining strong customer relationships, and ensuring seamless execution of shipments.

The ideal candidate thrives in a fast-paced environment, excels at problem-solving, and is motivated by performance-based earnings.
Key Responsibilities

Sales & Business Development

Prospect and develop new shipper relationships through cold calling, email outreach, networking, and referrals

Build and manage a personal book of business

Negotiate competitive freight rates with customers

Identify opportunities for growth within existing accounts

Carrier Procurement & Management

Source and vet qualified carriers

Negotiate rates to maximize margin while ensuring service reliability

Develop and maintain strong carrier relationships

Ensure all carriers meet compliance and insurance requirements

Freight Operations

Coordinate and dispatch shipments from pickup through delivery

Track loads and proactively communicate updates to customers

Troubleshoot and resolve service issues in real time

Manage documentation including rate confirmations, BOLs, PODs, and invoicing

Financial Management

Manage gross margin on each load

Accurately input load details into TMS

Assist with billing and collections as needed

Monitor profitability and KPIs

Qualifications

Must have business to business inside sales, and / or transferable customer account management experience.

Must have a bachelor's degree

2-5 years of freight brokerage or 3PL experience preferred

Proven ability to develop and manage customer relationships

Strong negotiation skills

Excellent verbal and written communication

Ability to multitask and manage high shipment volume

Proficient in TMS systems and Microsoft Office/Google Workspace

Highly organized and detail-oriented

Note: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of associates so classified. Management retains the right to assign or reassign duties at any time. Job description is subject to change. All employees of the Company are expected to:

Promote positive work habits including effective and timely communication, teamwork and respect for co-workers.

Provide constructive guidance to other employees and representatives of third parties.

Contribute to providing the highest quality of products and services to customers.

#NDHP
#CORPNCANTON

Job Tags

Work at office

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